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Apple Preparing Fix for Glitch Causing Lightning EarPods Remote to Stop Working
Apple is working on a fix for an issue that can cause the new Lightning EarPods designed for the iPhone 7 and iPhone 7 Plus to stop working properly, the company said in a statement given to Business InsiderWhen using the EarPods, there's an occasional bug that can cause the remote portion of the accessory to become unresponsive. While audio will continue to play, the remote does not work, so there's no way to control the volume, access Siri, or answer a phone call.
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